Returns & Exchanges
We want you to love your GreenPan cookware, which is why we offer a 90-day return window for items in their original packaging. If your healthy ceramic non-stick cookware isn't a perfect fit for your kitchen, we'll help you find a solution.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Pack Your Items
Carefully place your cookware in its original packaging along with all documentation and the provided return slip to ensure safe transit.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized shipping carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 7-10 business days.